Privacy policy

Last updated: September 10, 2026

Scope

This Privacy Policy explains how THREAD POP LLC, operating WovenEase Home at https://woveneasehome.com, collects, uses, discloses, and protects personal information when you visit the website, place an order, contact customer service, or interact with our marketing.

Information we collect

We may collect identifiers and contact details such as your name, billing address, shipping address, email address, and telephone number.

We may collect order and transaction information, including products purchased, order history, payment status, returns, and customer service communications. Complete payment card details are processed by authorized payment providers and are not stored directly by us.

We may collect device and online activity information such as IP address, browser type, device identifiers, pages viewed, referring pages, cookie identifiers, and interactions with advertisements.

How we use information

We use personal information to process and deliver orders, provide customer support, manage returns and exchanges, prevent fraud, secure the website, maintain business records, comply with law, improve the store, measure advertising performance, and send permitted marketing communications.

Marketing preferences

Email marketing is enabled. You may unsubscribe through the link in a marketing email or by contacting support@woveneasehome.com. We do not use SMS marketing. Transactional messages about orders, shipping, security, or customer service are not marketing messages.

Analytics and advertising

We use Shopify Analytics, Google Analytics, and Google Ads. These services may use cookies or similar technologies to measure website activity, understand store performance, and deliver or measure advertising. Depending on applicable law, some advertising-related disclosures may be considered sharing for cross-context behavioral advertising.

How we disclose information

We may disclose information to Shopify, payment processors, fraud-prevention providers, fulfillment and shipping providers, customer-support vendors, analytics and advertising providers, professional advisers, and authorities when required by law. We may also transfer information as part of a merger, financing, sale, or other business transaction.

We do not sell personal information for money.

Cookies and privacy choices

You can manage non-essential cookies through the cookie banner or privacy choices tool when it is available on the website. You can also adjust browser settings. Blocking some cookies may affect website functions. We process recognized opt-out preference signals, such as Global Privacy Control, when required by applicable law and supported by our website configuration.

Your privacy rights

Depending on where you live and applicable law, you may have rights to request access, deletion, correction, or a copy of personal information and to opt out of certain targeted advertising, sale, or sharing. You may also have the right not to receive discriminatory treatment for exercising a privacy right. Submit a request to support@woveneasehome.com.

We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, subject to verification of their authority. Legal exceptions may limit a request.

Data retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, recordkeeping, dispute resolution, fraud prevention, and legal compliance.

We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is completely secure.